What my clients say...
Peggy B - Seller
This is not hyperbole. Tom and Izetta, with Tom in the lead, delivered results far beyond expectations--not my expectations of them, but of what the home sale process in general was going to be, in part by hearing from other buyers and sellers and Realtors who auditioned for the assignment. From the very first meeting, and why I chose Tom and Izetta to handle the sale of my home, was conveyed in my first impression and borne out throughout the course of the listing, sale, closing, transfer and move out process----they listen closely. They know what works, but are mindful to tailor to the client's specifics. Their support of my objectives was freely given, timely and continues to this day, helping with a few minor transition loose ends after timely completion of my home sale. Their marketing approach was comprehensive and I was listened to for specifics that could be an aid in positioning my home to optimize interest and the potential for solid offers. That said, based on my experience, should a seller need a Realtor who does it all with little bother to the seller, they can. Each step of the process was detailed as it approached, my questions answered and needs addressed. Of great benefit is the depth of their experience. Other Realtors know them deeply and that they deliver offerings and information that are solid. Reputation is the X factor. I am not sure sometimes if Tom ever sleeps. He was there to respond by phone, email, text or in person so quickly. Izetta's wise counsel and deep relationships were felt at every step. Tom was also patient and understanding when called for and I now consider him a friend. Izetta I came to know of through a good friend who had worked with her in the past and I am so grateful for his suggestion I speak to them. He simply said Izetta is the best. This was borne out. Lastly, there is no ambiguity that when they are representing a seller, it is the best interests of the seller that is their guiding star --this is not always the case.
Teresa F - Seller
Tom and Izetta kept me informed every step of the way and explained the sales process in easy to understand terms. Their knowledge, networks and expertise in Sonoma County.and the real estate field were immensely helpful. Overall, selling my property was relatively low stress with their skill and care. Thank you!
Joan A - Seller
I was stressed and overwhelmed dealing with my sister's estate and the prospect of selling her house when Tom Lois entered the picture. His knowledge of the local market, his process expertise, courtesy and consideration were exceptional. He repeatedly went above and beyond my expectations and I would recommend Tom & Izetta Real Estate without reservation!
Nancy & Mike - Seller
Tom is an exceptional broker! Incredibly knowledgeable, highly professional and a joy to work with. He explains the many "moving parts" of a sale in a manner that gives you confidence, and always empowers the seller to make the decisions. We worked with Tom over several years as our property was rebuilt after the Tubbs fire. It was only on the market a week. We give Tom our highest recommendation.
Leah M - Buyer
I had the pleasure of working with Tom as a first time home buyer. Tom was patient and informative, providing tools and guidance as we explored many paths. Through Sonoma county wildfires and a pandemic, Tom offered quality assistance showing us many places and ultimately facilitated a smooth purchase into our new home. We will miss working with him and highly recommend Tom as a solid partner and resource through any home buying process. You can’t go wrong working with Tom.
Jay & Tracy - Buyer
Izetta has been my one and only Realtor for almost 35 years. She has helped me buy and sell three homes – as a young man and later in mid-life – at a fair and competitive process. I’ve been pleased with all transactions. She is very well prepared in presenting listing information, asking insightful questions that helped my wife and me to clarify what we wanted in a home, as well as keeping us from making mistakes. She has deep contacts with contractors and other service professionals such as home inspectors, cleaners, and so on. The addition of Tom Lois to her team has made our experience seamless. He brings the same level of caring professionalism. He recently helped us find our perfect home. He was patient, persistent, most helpful, and became a friend. We couldn’t be more pleased.
Beverly & Bruce - Buyer
Izetta and Tom helped us buy a property in 2017, during the devastating fires that occurred then, which directly affected both of them personally. But nonetheless, they never dropped a single ball! They were there for us every step of the way and beyond. Very impressive partnership.
Content by Tom Lois Santa Rosa Realtor